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Lina M. Khan Chair of the Federal Trade Commission | Official website

FTC and FCC Strengthen Cooperation on Consumer Protection Issues

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The Federal Trade Commission (FTC) and the Federal Communications Commission (FCC) have solidified their collaboration on consumer protection matters through the signing of a Memorandum of Understanding (MOU). In response to the FCC's recent decision to restore net neutrality, the agencies aim to work closely together in safeguarding consumers.

FTC Chair Lina M. Khan emphasized the importance of the partnership, stating, "The FTC is squarely focused on protecting Americans from illegal business tactics... We look forward to continuing to work in close partnership with the FCC."

FCC Chairwoman Jessica Rosenworcel echoed the sentiment, highlighting consumers' expectations regarding broadband services, "Consumers do not want their broadband provider cutting sweetheart deals... If consumers have problems, they expect the Nation’s expert authority on communications to be able to respond. Now we can."

The MOU formalizes the cooperation between the FTC and FCC, outlining how the agencies will coordinate their efforts in consumer protection. It specifies methods for sharing information and acknowledges each agency's expertise in their respective domains.

Moreover, the MOU clarifies that the FCC's decision on net neutrality does not impede the FTC's jurisdiction over Voice Over Internet Providers, ensuring a comprehensive approach to consumer protection in the telecommunications sector.

This agreement builds upon a similar MOU established in 2015 concerning telemarketing enforcement issues. It is set to take effect concurrently with the implementation of the FCC's net neutrality regulations.

The FTC continues its commitment to promoting competition and educating consumers while safeguarding against fraud and scams. Through consumer resources on their website and avenues for reporting fraudulent activities, the FTC remains vigilant in its mission to protect consumers.

The partnership between the FTC and FCC underscores a unified effort to uphold consumer rights and ensure a fair and open telecommunications landscape.

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