The U.S. Department of Veterans Affairs (VA) announced plans to transition Veterans to a more modern, streamlined online login process over the next year. This initiative is part of the VA and Biden-Harris Administration’s efforts to protect Veteran data and that of their beneficiaries.
With support through outreach and training, Veterans will transition to one of two sign-in options: Login.gov or ID.me accounts. The transition can begin now by visiting www.va.gov/sign-in-changes to create a verified account, which takes about 10 minutes.
Veterans and other beneficiaries will no longer be able to use usernames and passwords for My HealtheVet after January 31, 2025, or DS Logon after September 30, 2025. After these deadlines, those who have not transitioned will still be able to access their data once they create a new account.
“Modern accounts like Login.gov or ID.me enhance the existing security and safety of online interactions, offering a robust defense against unauthorized access and identity theft,” said Assistant Secretary for Information and Technology and Chief Information Officer Kurt DelBene. “The transition is all about putting the Veteran first. By streamlining accounts, simplifying access, and providing tailored support, we’re empowering Veterans with a more user-friendly and modernized online experience that caters to their needs.”
Key aspects of the transition include:
- **Increased protection for Veterans**: The VA aims to comply with President Biden’s Executive Order on Improving the Nation’s Cybersecurity by ensuring sign-in accounts meet modern security standards for identity verification and multifactor authentication.
- **A simplified experience**: In response to Veteran feedback and President Biden’s Executive Order on Transforming Federal Customer Experience, this transition consolidates sign-in options. Login.gov and ID.me accounts may also be used across other government websites.
- **Efficient service**: The transition increases reliable access by reducing downtime.
This change will impact approximately three million Veterans who do not yet use Login.gov or ID.me accounts. The VA is committed to supporting Veterans through this transition with communication efforts targeting those currently using My HealtheVet or DS Logon credentials.
Training and resources will be provided to help VA staff and Veterans Service Organizations assist in selecting the best account option. This includes assistance tailored for those using assistive devices.
Veterans can manage their benefits by phone or in-person at a VA location throughout the transition period. For more information, visit www.va.gov/sign-in-changes.
