The Federal Trade Commission (FTC) has announced the distribution of over $1 million in refunds to consumers affected by Rhinelander Auto Center's alleged unlawful fees and discriminatory financing practices. This action follows a 2023 legal case brought by the FTC and the State of Wisconsin against Rhinelander Auto and its general manager.
According to the complaint, Rhinelander Auto was accused of charging customers for additional products or services without their consent, referred to as "junk fees." Furthermore, the dealership allegedly discriminated against American Indian customers by imposing higher markups on their financing interest rates.
The FTC is issuing checks to 7,531 consumers. Recipients are advised to cash these checks within 90 days as specified on each check. Those with questions about their payment can reach out to Analytics, the refund administrator, at 866-648-7161 or visit the FTC website for more information on the refund process. The Commission emphasizes that it does not require individuals to pay money or provide account details in order to receive a refund.
The Commission's interactive dashboards offer detailed state-by-state data on refunds issued in various FTC cases. In 2023 alone, actions taken by the FTC resulted in $330 million being returned to consumers nationwide.
The Federal Trade Commission is dedicated to promoting competition while protecting and educating consumers. The agency advises that it will never request money from individuals, issue threats, instruct people to transfer funds, or promise prizes. For further consumer information, visit consumer.ftc.gov. Fraud and scams can be reported at ReportFraud.ftc.gov. Stay updated with FTC news through social media channels and newsletters.