The U.S. Department of Veterans Affairs (VA) announced that it has delivered unprecedented levels of care and benefits to veterans in the fiscal year 2024, surpassing previous records. This achievement aligns with ongoing efforts by the VA and the Biden-Harris Administration's Unity Agenda to enhance services for veterans, a significant portion facilitated by the PACT Act.
The PACT Act represents a major expansion in VA health care and benefits, marking one of the most significant developments in generations. VA Secretary Denis McDonough stated, "Veterans deserve the very best from VA and our nation, and we will never settle for anything less." He emphasized the need for continuous improvement to ensure all veterans receive their deserved care and benefits.
This fiscal year saw several key outcomes:
- The VA provided over 127.5 million health care appointments, a 6% increase from last year. It also reported decreased wait times and higher patient satisfaction compared to non-VA care.
- A total of $187 billion in benefits were delivered to 6.7 million veterans and survivors, setting an all-time record.
- Veteran trust in VA reached a new high of 80.4%, with trust in VA health care at 92%.
- Under the PACT Act outreach campaign, veteran enrollment increased by nearly 37%, with claims for disability compensation rising by almost 30% over two years.
The department also focused on supporting veterans experiencing crises or homelessness, housing nearly 48,000 homeless veterans this year. In addition, services expanded for women veterans, caregivers, and those seeking dental care or life insurance.
VA processed a record number of appeals and commemorated millions more veterans through its digital platform dedicated to honoring service members' memories.
Looking ahead, the VA aims to further expand access to its services while addressing areas such as mental health care copays removal until 2027 and enhancing cancer screening programs.