Amazon Web Services (AWS) India Private Limited has announced the development of a digital twin-powered integrated Airport Operations Command Center (APOC) by WAISL Limited. The solution is built on AWS to enhance operational efficiency and passenger experience at airports using advanced technologies such as artificial intelligence, machine learning, video and data analytics, and computer vision.

The APOC aims to address airport congestion issues that affect airline performance in India, where 80 million travelers flew in the first half of 2024. Acting as a central hub, it will manage operations from curb to terminal gates, including check-in, security, and traffic control for passengers, vehicles, and aircraft. It will provide real-time updates on various aspects like flight details and baggage status while offering personalized suggestions to passengers.

WAISL's APOC solution encompasses over 250 use cases and tracks more than 100 performance indicators. "At WAISL, we aim to set a new benchmark for airports worldwide by innovating," said Rishi Mehta, President and CEO of WAISL Ltd. He emphasized that the digital twin-powered command center is designed to drive operational efficiency and digital transformation in aviation.

Pankaj Gupta from AWS highlighted that companies like WAISL are leveraging cloud technology to handle increased passenger demand effectively. He stated that "airport data is vast," but with AWS services providing resiliency and scalability, analyzing this data becomes manageable.

The APOC integrates AI/ML capabilities with real-time situational awareness to prevent delays and optimize resource allocation. Using AWS services such as Amazon SageMaker and Amazon MSK, the solution can predict demand disruptions and ensure continuous service through improved data redundancy.

This initiative is part of AWS's broader commitment since 2006 to expand its cloud services globally. With over 240 fully featured services across various domains, AWS continues to support diverse workloads for startups, enterprises, and government agencies worldwide.