Understanding ADA compliance: Protecting small businesses from legal challenges

You may have heard about the Americans with Disabilities Act (ADA) and wondered how it affects your business. Perhaps you heard about predatory plaintiffs using the ADA to extort small businesses in ‘drive-by’ lawsuits. Or you may have heard about ‘testers’ who scour the internet for small business websites to target, filing nearly-identical lawsuits in dozens, if not hundreds, of cases. Even if you haven’t heard of the ADA, the reality is that you likely have obligations to make your small business accessible for the disabled. The best way to protect your businesses and defend against ADA lawsuits is to be proactive instead of reactive.