Chris Kraft has been named chief information officer (CIO) of the U.S. Secret Service, according to an announcement by Director Sean Curran on December 19.
Kraft had previously served as acting CIO for the agency. In that role, he led efforts to improve operational efficiency, service delivery, and alignment of technology with key agency priorities. His work included advancing the use of artificial intelligence in protective operations.
Before joining the Secret Service, Kraft was at the Department of Homeland Security (DHS), where he held positions as acting chief technology officer and deputy chief technology officer for AI and emerging technology. At DHS, he oversaw department-wide adoption of artificial intelligence technologies. He also launched DHSChat, the department’s first generative AI platform, and established the DHS AI Corps, which is described as the largest dedicated federal AI team.
Earlier in his career, Kraft worked at the Federal Emergency Management Agency (FEMA) as assistant administrator for financial systems. There he modernized financial systems and introduced robotic process automation to improve efficiency. He also held executive roles at SiriusXM focused on large-scale IT transformations and financial system integrations.
Kraft holds a Juris Doctor from The George Washington University School of Law and a Bachelor of Science in decision sciences/management information systems from George Mason University.
In his new position as CIO, Kraft will be responsible for overseeing IT operations, software management, and cybersecurity across the Secret Service. He will lead a workforce comprising 400 personnel.
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