Alan Butler Executive Director and President | Official website
Communications Daily: Consumer Groups Raise Concerns About Numbering Resource Abuse
Mar 27 2024
The National Consumer Law Center and Electronic Privacy Information Center have expressed concerns about the misuse of numbering resources by certain callers. They highlighted the issue of callers "rotating outbound numbers that allows them to circumvent" the FCC’s Stir/Shaken caller ID authentication rules. In a meeting with Wireline Bureau staff, the groups urged the FCC to take action.
The groups specifically requested the FCC to "explicitly say that providers are prohibited from offering any service that obfuscates the real caller’s name, location, and telephone number, including but not limited to rotating through numbers for this purpose." Additionally, they called on the commission to "resume and target its auditing of the use of numbers" to "curtail improper use of numbering resources."
This call for action comes in the wake of growing concerns about the misuse of numbering resources and the need to enforce regulations to ensure the integrity of caller identification systems.
The National Consumer Law Center and Electronic Privacy Information Center's stance underscores the importance of addressing these issues to protect consumers and maintain transparency in communication networks.
