Alan Butler Executive Director and President | Official website
MyInterview’s challenges are not isolated. Similar issues have affected other notable AI hiring platforms. HireVue, a prominent AI and human resource management company that has serviced corporations such as Hilton, Delta Air Lines, and Unilever, faced significant criticism for its use of AI to analyze speech elements like "variation in tone or pauses." The backlash led the company to cease this practice in 2021.
HireVue acknowledged that its "internal research" found voice analysis did not offer "much additional predictive value." The decision came after negative publicity from analyzing faces with computer vision. This public relations issue was exacerbated by Hilke Schellmann's critical coverage with Jason Bellini in The Wall Street Journal and a complaint from the Electronic Privacy Information Center to the Federal Trade Commission, alleging HireVue provided unfair and deceptive services.
