Microsoft Corporation and Rezolve AI have announced a strategic partnership aimed at enhancing global retail through AI-powered commerce solutions. This collaboration will see Rezolve AI's Brain Suite, which includes Brain Commerce, Brain Checkout, and Brain Assistant, powered by Microsoft Azure. These tools will be accessible worldwide via Microsoft's Azure Marketplace and co-sell channels.
The alliance seeks to transform customer engagement and operational processes for retailers using advanced AI solutions supported by the Microsoft Cloud. Microsoft is set to provide comprehensive Go-to-Market (GTM) and co-sell support over the next five years to help accelerate Rezolve AI's market expansion.
Nick Parker, President of Industry & Partnerships at Microsoft, commented on the potential impact of Generative AI in retail: "Through this partnership, we will combine the power of the Microsoft Cloud with Rezolve’s purpose-built solutions built on its unique Gen AI models, to bring a differentiated conversational AI experience to our mutual customers."
Rezolve AI CEO Daniel M. Wagner expressed enthusiasm about the partnership: "Its global reach and advanced Azure infrastructure combined with our Brain Suite create a powerful synergy that will revolutionize retail and commerce."
Retailers face challenges in managing complex ecommerce operations, ensuring smooth checkout processes, and integrating AI insights for better customer engagement. The Brain Suite aims to address these issues by offering intelligent solutions that enhance interactions and drive sales growth.
By integrating with Microsoft Azure, Rezolve AI provides scalable and secure capabilities designed to reduce cart abandonment. The Brain Suite supports 95 languages for digital engagement and offers generative AI-supported customer service.
The Brain Suite will be available on the Microsoft Azure Marketplace for easy access by retailers globally. The partnership also includes joint marketing efforts, co-sell support involving Microsoft's extensive sales network, and access to Microsoft's ISV Success Benefits program.
This collaboration strengthens Microsoft's position in providing Generative AI solutions for retail, helping retailers adopt innovative tools to improve customer experiences and business outcomes.
