LAS VEGAS—December 4, 2024—Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, announced that Grab has chosen AWS as its preferred cloud provider. This decision supports Grab's strategy to accelerate growth in its mobility, deliveries, and financial services sectors while improving operational efficiencies and reducing IT infrastructure costs.

Grab serves 41.9 million monthly transacting users and over 12 million driver and delivery partners across Southeast Asia. The company processes numerous transactions per second with the help of AWS's cloud services. By using AWS's secure and elastic cloud infrastructure, Grab aims to innovate quickly and efficiently scale operations across eight countries: Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam.

Suthen Thomas Paradatheth, CTO of Grab stated: "At Grab our strategy for growth is anchored on constant innovation to outserve the needs of our users and partners." He emphasized the importance of rapid experimentation while ensuring security and stability through their partnership with AWS.

In its efforts to balance growth with cost management, Grab utilizes AWS Cloud for most operations in Southeast Asia. This includes adopting AWS’s solutions to enhance agility and reduce costs across various verticals such as mobility and financial services. Grab uses AWS Clean Rooms for secure data collaboration between entities and has migrated over 400 backend application services to AWS Graviton2 processors for improved performance.

Grab reported a 22% increase in on-demand transactions during the third quarter of 2024. To manage this demand surge effectively, the company relies on Amazon Relational Database Service (Amazon RDS) alongside Amazon DynamoDB for high availability and scalability. This setup allows Grab to dynamically adjust resources based on user demand during peak times like holiday sales or scale down during off-peak periods.

As part of its expansion strategy focusing on affordability and digital banking initiatives, AWS provides a stable infrastructure supporting features like Advance Booking across regions. With AWS's support, Grab launched digital banks in Singapore and Indonesia within a short timeframe.

Grab is also advancing AI-led growth by utilizing Catwalk—a machine learning model platform built on Amazon Elastic Kubernetes Service (Amazon EKS). This platform supports real-time decision-making through AI models deployed in production for route guidance or pricing strategies among others.

Furthermore, leveraging custom-designed chips from AWS Inferentia enables cost-efficient powering of AI-driven services such as map enhancements or fraud detection within digital banks operated by Grab.

The superapp processes substantial amounts of data daily using underlying compute infrastructures provided by AWS which form foundational elements powering advanced analytics initiatives undertaken by them continuously developing new use-cases particularly aimed at improving driver productivity along merchant growth avenues too via integrated large language models aiding precise drop-off instructions resulting higher earnings potentiality besides expediting food deliveries thereby enhancing customer experiences significantly throughout regionally spread markets served under their umbrella brand name itself collectively known widely today simply referred often enough now just ‘Grab’.