The United Kingdom has enacted its Online Safety Act as of December 16, 2024. Ofcom, the country's media and telecommunications regulator, released its inaugural codes of practice and guidance for companies governed by this new legislation. These guidelines detail the measures firms must implement to tackle illegal activities on their platforms.
In response to this development, the Computer & Communications Industry Association (CCIA) provided a statement from Matthew Sinclair, Senior Director at CCIA UK. He remarked, "The companies listed in this document make extensive efforts to identify and remove fraudulent content when notified and enforce their terms of service and the law against bad actors." Sinclair emphasized the importance of collaboration among companies in effectively combating fraud, especially when unlawful actions occur offline or outside the initial platform where fraudsters engage with victims.
Sinclair further stated, "Successfully combating fraud requires companies to work together, particularly when the unlawful conduct occurs offline, or outside the platform or service where fraudsters first make contact with their victims." He acknowledged that while cooperation is crucial for reducing consumer harm, it is also important for regulatory bodies like the Payment Systems Regulator (PSR) to remain impartial. "The PSR is right to focus on practical cooperation to mitigate harm to consumers and needs to be careful to avoid any sense that it has been enlisted in a lobbying effort by the firms it is charged with regulating," he concluded.