The Federal Trade Commission (FTC) is distributing over $409,000 to consumers who purchased products from Roca Labs, a weight-loss supplement marketer. In 2018, the FTC won a summary judgment against Roca Labs for making unsupported weight-loss claims and misrepresenting promotional websites as objective information sources. The company also failed to disclose financial ties to these sites and individuals posting positive reviews.
The court ordered Roca Labs to surrender certain funds, which the FTC is now using to compensate affected consumers. Payments are being sent via checks and PayPal to 7,481 consumers. Check recipients have 90 days to cash their checks, while PayPal recipients have 30 days to redeem their payments.
Additionally, the FTC is sending 34 claim forms to consumers who bought products before October 2015. These claims must be submitted by October 7, 2025.
Consumers can find more details about the refund process at www.ftc.gov/RocaLabs or by contacting Simpluris at 1-866-675-3043. The FTC emphasizes that it does not require payment or account information for refunds.
The Commission’s interactive dashboards provide a state-by-state breakdown of refunds in FTC cases. In 2024 alone, FTC actions resulted in more than $339 million in consumer refunds nationwide.
The Federal Trade Commission's mission is to promote competition and protect consumers through education and enforcement. Consumers can learn more at consumer.ftc.gov or report fraudulent activities at ReportFraud.ftc.gov.
