Disney settles with FTC over alleged COPPA violations related to children's data on YouTube

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Andrew N. Ferguson, Chairman of the Federal Trade Commission of the United States

Disney settles with FTC over alleged COPPA violations related to children's data on YouTube

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A federal judge has approved an order that requires Disney to pay $10 million to resolve allegations by the Federal Trade Commission (FTC) regarding violations of children’s privacy laws. The settlement addresses claims that Disney allowed personal data from children watching kid-directed videos on YouTube to be collected without proper parental notification or consent, as required under the Children’s Online Privacy Protection Rule (COPPA Rule).

The complaint was filed in September by the Department of Justice after a referral from the FTC. It accused Disney Worldwide Services, Inc. and Disney Entertainment Operations LLC of not properly labeling certain uploaded YouTube videos as “Made for Kids” (MFK). This mislabeling allegedly resulted in YouTube collecting personal information from viewers under 13 and using it for targeted advertising.

According to the finalized settlement, Disney will pay a $10 million civil penalty for violating COPPA regulations. The company must also comply with COPPA requirements moving forward, which include notifying parents before collecting personal information from children under 13 and obtaining verifiable parental consent for both collection and use of such data.

Additionally, Disney is required to establish a program to review whether videos posted on YouTube should be marked as MFK unless YouTube adopts age assurance technologies capable of determining users’ ages or no longer allows creators to label content as MFK. This provision is designed with future technological changes in mind, particularly increased adoption of age verification tools intended to enhance online child safety.

“The Federal Trade Commission works to promote competition and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. Learn more about consumer topics at consumer.ftc.gov, or report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Follow the FTC on social media, read consumer alerts and the business blog, and sign up to get the latest FTC news and alerts,” according to an FTC statement.

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