Jesus Mantas, global managing partner at IBM, warned against data privacy and security breaches with the rise of artificial intelligence (AI) technology, saying companies should be proactive in their data privacy measures.
A recent survey by IBM's Institute for Business Value revealed that close to half of chief executive officers polled listed productivity as their top goal, according to an IBM press release this week. That goal ranked sixth among CEOs in 2022. But while using such technologies as generative AI are crucial to reaching those productivity numbers, most CEOs also realize the potential dangers.
"Generative AI can reduce the barriers to AI adoption and half of CEOs interviewed are actively exploring it to drive a new wave of productivity, efficiency and quality of service across industries," Mantas said in the release. "CEOs need to assess their company requirements around data privacy, intellectual property protection, security, algorithmic accountability and governance in order to plan their deployment of emerging use cases of generative AI at scale."
Most of the CEOs polled said the key to gaining a competitive edge lies in possessing the most sophisticated generative AI, the release said. But leaders are also aware of the potential drawbacks that lie within AI, such as issues with ethics, bias and security. The release added that 57% of the executives worry about data security and 48% are apprehensive about those potential biases or inaccuracies in data.
There is a disparity between CEOs and their executive teams in their preparedness for AI integration, the release said. Half of the interviewed CEOs indicated that generative AI is already being integrated into their goods and services, while 43% claimed its use in guiding strategic choices. The release added that only 29% of polled executive teams believe they already have the necessary internal expertise for generative AI integration, while only 30% of surveyed senior executives who were not CEOs said their organization is ready to responsibly embrace generative AI.
IBM, a global leader in consulting and cloud and AI services, works with clients in more than 175 countries to streamline productivity, the release said. The company works with more than 4,000 critical infrastructure entities in fields such as health care, finance and telecommunications for secure digital transformations.