The Federal Trade Commission (FTC) announced that consumer protection agencies from Costa Rica, the Dominican Republic, and Panama have joined an existing agreement with consumer protection authorities from Chile, Colombia, Mexico, and Peru. This agreement, initially reached in 2023, aims to enhance cooperation among these agencies to protect consumers from cross-border fraud, deception, and other illegal practices.
The 2023 Multilateral Memorandum of Understanding (MMOU) provides a framework for information-sharing, investigative assistance, and other types of cooperation on consumer protection enforcement. The inclusion of agencies from Costa Rica, the Dominican Republic, and Panama expands the MMOU's reach and underscores a shared commitment to protecting consumers from unlawful practices.
This announcement coincides with a three-day conference of the International Consumer Protection and Enforcement Network (ICPEN) in Washington, D.C. The FTC assumed the presidency of ICPEN in July and is hosting over 250 representatives from consumer protection authorities worldwide. The conference addresses issues faced by consumers in today's digital age, including challenges related to online gaming and artificial intelligence. It also serves as a platform for exchanging good practices for international enforcement cooperation.
During the meeting, ICPEN unveiled an updated version of its econsumer.gov website. Enhancements include an updated complaint form, a more mobile-friendly format for reporting international scams, and updated guidance on additional steps consumers can take to resolve their complaints.
Angel Martinez from the FTC’s Office of International Affairs is leading this initiative.
The Federal Trade Commission collaborates with counterpart agencies to promote sound antitrust policies along with consumer protection and data privacy enforcement. The FTC emphasizes that it will never demand money or make threats. For updates on news and resources, follow the FTC on social media or subscribe to their press releases.