During emergency events, the Department of Homeland Security (DHS) collaborates with federal, state, local, and non-governmental partners to support affected populations.

In such situations, U.S. Immigration and Customs Enforcement (ICE) and U.S. Customs and Border Protection (CBP) remind the public that emergency response sites are considered protected areas. "To the fullest extent possible, ICE and CBP do not conduct immigration enforcement activities at protected areas such as along evacuation routes, sites used for sheltering or the distribution of emergency supplies, food or water, or registration sites for disaster-related assistance or the reunification of families and loved ones."

At the request of FEMA or local and state authorities, ICE and CBP may assist in search and rescue operations, air traffic de-confliction, and public safety missions. They provide emergency assistance regardless of immigration status. "DHS officials do not and will not pose as individuals providing emergency-related information as part of any enforcement activities."

"DHS is committed to ensuring that every individual who seeks shelter, aid, or other assistance as a result of a natural disaster or emergency event is able to do so regardless of their immigration status."

The department emphasizes its mission is carried out without discrimination based on race, religion, gender, sexual orientation or gender identity, ethnicity, disability or political associations. This commitment aligns with existing laws and policies.

For those seeking information about filing a complaint with the DHS Office for Civil Rights and Civil Liberties on these matters can visit their Make a Civil Rights Complaint page.