Brad Miller, CEO of the Pinellas Suncoast Transit Authority (PSTA), said that proposed regulatory changes could compel the agency to cut crucial transit programs serving disabled individuals, seniors, veterans, and low-income workers. This statement was issued in a press release on February 3.
"PSTA utilizes TNCs for several key programs that serve our most vulnerable populations: individuals with disabilities, senior citizens, veterans, and low-income workers," said Miller. "Without our programs, these riders will lose critical access to jobs, medical appointments, and activities that let them live their lives to the fullest. While we have explored what other options we might implement under the revised exemption, we believe we will be forced to cut all these programs and fall back on traditional, more expensive, pre-scheduled paratransit rides. Increased paratransit costs will force our agency to make further cuts to our fixed route transit options as well."
According to WUSF, the Federal Transit Administration (FTA) has suggested regulatory modifications that may prevent local transit agencies from collaborating with ride-share companies like Uber and Lyft due to their lack of drug testing for drivers. PSTA's current partnerships with these transportation network companies (TNCs) have been vital in offering flexible transportation options for vulnerable groups. The potential termination of these collaborations threatens essential services for many riders.
ITS Deployment Evaluation reports that a Massachusetts Bay Transportation Authority (MBTA) pilot program utilizing Uber and Lyft for paratransit services led to an 85% reduction in per-trip costs—from $59 to $9.10 on average. The initiative enabled the agency to increase trip volume by 30% while decreasing overall spending. Similar cost efficiencies could be jeopardized if Uber partnerships are discontinued.
Uber has collaborated with several U.S. transit agencies to address first-mile/last-mile gaps and enhance transit accessibility. Programs such as Go Tri-Valley in California offer fare discounts for Uber rides connecting to public transit, while Metrolink provides Uber Vouchers during service disruptions. These initiatives illustrate the expanding role of ride-hailing in public transportation, according to Wheelsbus.
The Pinellas Suncoast Transit Authority (PSTA) serves as the public transit provider for Pinellas County, Florida, operating nearly 40 bus and trolley routes with a fleet of 210 vehicles. Serving approximately 14.9 million rides annually, PSTA has been acknowledged for its innovative partnerships and dedication to improving mobility for all residents. In 2022, PSTA introduced the SunRunner, the region's first bus rapid transit line, according to Catalyst.
Miller has been at the helm of PSTA since 2011, bringing over two decades of experience in public transit management. Before joining PSTA, he led the Des Moines Area Regional Transit Authority in Iowa and held significant positions in transit systems across Washington, D.C., and North Carolina. He holds an M.B.A. in public administration from Syracuse University and an undergraduate degree from William and Mary, as reported by Metro Magazine.
