A rule issued by the U.S. Department of Transportation is set to protect airline passengers from unfair and deceptive practices by streamlining hearing procedures.

Officials said in a release on Jan. 24 that the change will expedite complaint and appeal processes, specify when detailed reports are required and outline the need for testimony.

“This rule improves the Department’s ability to issue timely rules that protect airline consumers from unfair and deceptive practices, a responsibility the Department takes seriously,” U.S. Deputy Secretary of Transportation Polly Trottenberg said in the release.

According to the release, DOT has the power to protect consumers by regulating things such as advertising, overbooking and ticket refunds.

By adapting the process changes, Transportation officials say they will be able to quickly stop airlines from taking advantage of customers. The rule also clarifies that hearings will only be granted if they are found to be in the public’s best interest.

While the new rule will still provide all parties with an opportunity to be heard, the release states, DOT will have greater flexibility to help prevent delays in implementing future rules that protect consumers.